Data protection



What kind of information do we collect:

 

We receive, collect and store all information that you enter on our website or that you provide to us in any other way. In addition, we collect the IP address (Internet Protocol) that was used to connect your computer to the Internet; Registration; E-mail address; Password; Computer and connection information and purchase history. We may use software tools to measure and collect session information, including the time it takes to build a website (page response time), the amount of time visitors spend on particular pages, page interaction information, and methods used to retrieve the page become. We also collect personally identifiable information (including name, email address, password, communication); Payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profiles.

 

How do we collect information:

When you conduct a transaction on our website, we collect the personal data that you provide to us, such as your name, address and e-mail address. Your personal data will only be used for the reasons mentioned above.

 

Why do we collect such personal information:

 

We collect this non-personal and personal data for the following purposes: To provide and perform the services;

  • To provide ongoing customer service and technical support to our users;

  • To contact our visitors and users with general or personalized, service-related notices and advertising messages;

  • To create aggregated statistical data and other aggregated and / or inferred non-personal information that we or our business partners can use to provide and improve our services;

  • To comply with applicable laws and regulations.

How do we store, use, share and publish the personal data of our website visitors?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform through which we can sell our products and services to you. Your data can be stored through Wix.com's data storage, databases, and general Wix.com applications. You save your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company comply with the standards of PCI-DSS, which are administered by the PCI Security Standards Council, a joint initiative of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our online shop and its service provider.

How do we communicate with our website visitors?

 

We may contact you to notify you about your account, troubleshoot problems with your account, resolve a dispute, collect fees owed, provide your opinion through surveys or questionnaires, send updates about our company, or when it is necessary to contact you to enforce our User Agreement, applicable national laws, and any agreements we may have with you. For these purposes we can contact you by email, telephone, SMS or post.

How do we use cookies and other tracking tools?

 

We use cookies and tracking tools from Google to determine the number of visitors and geographic conditions.
How can website visitors withdraw their consent?

 

If you do not want us to process your data any further, please contact us at info@visual-voices.ch

Updates to the privacy policy
 

We reserve the right to change this privacy policy at any time, so please review it regularly. Changes and clarifications will take effect immediately after they are posted on the website. If we make material changes to this policy, we will notify you of those changes here. This means that you know what information we collect, how we use it and under what circumstances we may use and / or publish it.

Questions and your contact details

If you would like to view, correct, change or delete personal data that we have about you, you can contact us at info@visual-voices.ch.